From the Association of Free Community Papers (AFCP: 

How Print Helps the Internet

Telegraph.co.uk became the first British newspaper website when it was launched 15 years ago.

When I took over the editorship of the fledgling Telegraph internet site early in 1995, two questions were constantly being posed to me. The first was: how can you make money out of something you give away free? The second was: does this mean the end of newspapers? The first of these questions was always the most tricky, because, in reality, no one had a clue how we were going to make money. The Telegraph's internet operation was essentially a marketing initiative with a brief to explore this new medium and report back. No one said anything about making money, although reader offers were always part of the mix from the start, so there was a token nod in the direction of commerce.

I recall a rather a rather scary meeting with the then proprietor Conrad Black, who asked me the same question. I pointed out to him that he was always complaining that city analysists undervalued the share price of Hollinger (which owned the Telegraph) and that one of the reasons they gave was that the company did not have an internet strategy. By backing an internet newspaper, I reasoned, he would show them that he did have a strategy and his share price would rise accordingly - so at least he would make some money that way. The answer seemed to satisfy him and we were allowed to keep going.

The longer term answer remains elusive. Short of charging for content, no one really is completely sure 15 years later. And although the telegraph's internet operations do attract many millions of advertising revenue now, these revenues are still smaller than the sales and advertising revenue of the print titles.

As to the second question, my answer remains the same as it was then: of course the internet doesn't spell the end of newspapers. No new medium has ever sunk an older one without trace. Contrary to popular musical mythology, video didn't kill the radio star (although DVD and Blu Ray have certainly given video a kicking) and TV didn't kill radio - in fact, radio is going from strength to strength, while a lot of TV is struggling to survive.

And the longer time goes on, the more convinced I am that that the internet needs newspapers. The reason is simple: people like reading, and whilst reading from a screen is bearable for short items, it gets tedious for anything more than a few hundred words. I'm prepared to bet that the majority of people, young and old alike, when they find something online they want to give detailed study to - whether its an article or the terms and conditions of their holiday booking - the first thing they do is hit the 'print' button so they can sit down with a bit of paper in their hands.

I think there's something deeply ingrained in the DNA of post Gutenberg culture concerning typography and design - and nowhere do you find more exciting an innovative typeography and design than in mass ciculation newspapers and the plethora of magazine and supplements they bring in their wake. And whilst the design of websites has advanced from the rather sparse minimalism that characterised our efforts 15 years ago, they still have a long way to go before they can replicate the best that newspapers have to offer.

But beyond the aesthetic argument, there's a more profound argument about the centrality of newspapers, and this is to do with the business of telling stories, and creating compelling narratives. If you examine the world's great online sources of news and opinion, for example, the vast majority of them have sprung from newspapers or from broadcast organisations with strong roots in newspaper journalism culture.

So, in a curious way, things have come full circle. Fifteen years ago, the Telegraph newspapers needed an internet site to help transform the brand image of the paper, to make it seem more modern and relevant. Now, I think, when our internet presence has made us a global brand, we need the newspaper even more to remind those readers why they value what they are reading.

 From MediaPost. 

An average 74 million people visited a newspaper Web site each month in the third quarter of 2009, equaling just under 40% of all active U.S. Internet users, according to the Newspaper Association of America, citing research performed by Nielsen Online.

This is the most unique visitors recorded since the NAA and Nielsen began tracking newspaper Web site audiences in 2004; the previous record was 73.3 million in the first quarter of 2009.

Although year-over-year comparisons are difficult because of a big increase in Nielsen's panel size in June, the active-reach figure appears to be remaining stable, as newspaper Web sites have hovered around 40% for the last two years. 

Full story here.

This survey  shows that Americans believe TV news and information is the most credible, followed by radio and daily newspapers. Sometimes you read these surveys and wonder what the actual questions were because it is hard to imagine that anyone believes TV news is more credible than print. I don't like to comment on content because everyone else does but here is one example of "credibility" in TV journalism. Last summer there was an unfortunate incident in Connecticut in which a woman literally had her face riped off by a pet chimpanzee owned by a friend. It was a crazy story and a very sad one for the injured woman and ultimately the chimpanzee. However, the breathless coverage it received from local news was similar to what you would expect if Bridgeport had fallen into the sea. There was live coverage from outside the home for weeks. There were people interviewed who had been in the house once and seen the chimpanzee, etc. It was a circus and the farthest thing from credible that can be imagined. My experience has been that most people are pretty smart and know the difference between entertainment and news, which makes me question these types of surveys. 

A recent article from MediaPost provides an interesting opinion from a top researcher in the digital field regarding the future of newspapers. Jeffrey Cole - director of the USC Annenberg Center for the Digital Future - believes that " Newspapers...have the greatest opportunity they've ever faced," in light of the rapid growth of internet usage. To read the full article, Click Here.